Please tell us what YOU think about Gem! Here is what others have to say…

What follows are a number of testimonials from our satisfied clients. Please feel free to submit your own, below!

“Jessica, thank you so much for the great time in Niagara Falls. You really treated me so well and I have to let you know that we had a great time and appreciate all that you did for us, all of it.  thank you again and I cannot wait for Alaska.”

Tracey K., FL

I just want to thank you both on both my and Lee’s behalf. We had a wonderful time. You guys took care of everything!!!  Thanks again and we will be in touch. Be sure to let me know of any special trips you have going on!! Thanks again!!”


Gem Casino Travel

“Hello! Just wanted to say Thank You Jessica for all your assistance with the cruise last week we had a fantastic time and met Nikki who was wonderful.

We had a blast and please keep us in mind for any upcoming trips.

Thanks again for your help.”

Jackie W.

“Hello Nikki. I just wanted to say Thank You so much we had a fabulous time on the Oasis.  The cocktail party was great and much appreciated along with the goodie bag which came in handy. We were lucky with the great weather and had a blast both on and off the ship, in addition to taking advantage of many shows and casino fun.  Hope you too enjoyed. Please keep  us in mind for upcoming trips  Now back to the cold.

Again Thank You,”

Brian W.

Gem Casino Travel Customer Testimonials“Christina,

I just want to take some time to say Thank You very much for the wonderful room and food at Caesar’s. Attached a pic of the view from the room where I just relaxed and enjoyed the moment.

Look forward to many more trips like that.”

Gem Casino TravelRick C.

“Gem Casino has done an outstanding job of arranging many visits for me and my wife to Atlantic City and other casino venues over a ten year period. Not only do they make arrangements but they are always there to follow up in case of a misstep. In addition to casino trips in the U.S.A. they have also arranged many out of the country trips to Puerto Rico and the Dominican Republic.
Gem Casino TravelMy wife and I like to take cruises and Gem has been able to arrange at least 5 cruise trips for us that meet our standards. To date thay are the best casino rep company I have ever encountered.”

Justin G.

“Just wanted to let you know that James Berger wanted to thank the staff at GEM for getting everything taken care of on his recent trip to SAC. He appreciates all that we have done for him and his family. He will be back in December for NYE. Just so you know my customers appreciate your assistance as much as I do.”

Joe DeRosa (He works for us)

“Dear Nikki I wanted to thank you for hooking us up at the palms!during our
nine days stay everything was pretty perfect for us except maybe a couple
minor things  that really don’t even deserve mention. Waaaay better than the
lvh! Again thank you a ton!!”

Thomas M. :)=

“I would like to thank Nikki Bloom for helping me book my trip to Atlantic City and helping me have the best trip I have ever had. I highly suggest her for anyone wanting to become familiar with fun times at casinos. Thank you so much Nikki, I will certainly be using your company more to travel…”

Gem Casino TravelBrendan C.

 You guys ROCK! I have to say that my last trip to Vegas was outstanding. The Palms is fabulous!!! If we wanted to go back, do you think they would give us a Suite again? We’d love to go back next weekend (Thurs-Sun) or June 12-15. Please let know what you can do.

Christine H. 

“Hi Danielle, we just got back from Punta Cana, had a great time. The Hard Rock is a great hotel, service was awesome, the beach and pools very nice, beautiful casino, all of the people that worked there were nice, we played a little in the casino each nite and they even took more off the bill when we departed, and they even gave us resort credits when we checked in to use for massage, romantic dinner, and other activities. thanks so much again for helping me book this trip and getting us a great deal. I will definitely contact you when we plan our next trip, and refer you to friends and family for future trips. Thanks again.”

Tom P.

“I enjoyed the video and was nice to put a face to Nikki, since I spoke to you many times in the past. Anyway I just want you to know I still refer your name out quite a bit. I wish I dealt with you from the time I started playing. You guys are the best. As you say on the video you are a one stop shop, which is great. If you ever need a reference, I would be glad to assist. Over the recent years you guys have been great for me, I can only imagine how well you treat your “real” players. I wish you all continue success. I’m sure you will hear from me in the future!

P.S. If you ever consider opening an office in Baltimore, call me. I retired at the end of 2009 and always looking for something fun to do.”

Floyd R.
Pikesville, MD

“Hi Guys!

Saw the video last night and was very impressed!!! I send you my rave reviews from my personal experience….thank you for your incredible and impeccable service throughout the years! Congratulations on your feature on the valley view news…!”

Robin G.
Jersey City, NJ

“The video is impressive and is very convenient for casino travel and vacations. We will definitely continue to use your company for future travel arrangements.”

Walter W.
Brigantine, NJ

“Just viewed your news spot on YouTube. It was nice to place faces to those of you I have talked with (and emailed).

Joe and I are looking forward to your Fall trip to Laughlin (Fred and Pat C. are also interested in traveling with us).

Please send updates as you get them.”

Margaret & Joe P.
Elwood City, PA

“Hi Nikki! Loved your video. You are just like I pictured you a cute blonde and your dad looks even better than he did when i first met him many years ago at the hilton with my now son in law glen n. hopefully next summer we are all planning to take a cruise out of nj will talk about that in the future glad i watched your video hope you can benefit from it talk to you soon.”

Clifton, NJ

“Hi Nikki:

Just watched the video done by the Valley View News, very nice congratulations!

Speaking of places you work with, I plan to make a trip to Niagara Falls soon and was wondering if you work with any of the Hotel & casinos there. Let me know if I can get a competed room and an additional room at the casino rate.”

Dominica C.
Port Chester, NY

“Hey louis

Hope all is well.I watched the piece you sent with you and Nikki.I thought it was great.It was detailed and friendly. Also, any advertizing that is free is great .I spend 250k/month on ads and don’t get 6 minutes on air. I’ll be in touch, I want to book something with you guys in a bit.

Have a great day!”

Adam C.
Brooklyn, NY

Gem Casino Travel Testimonial


12 Responses to “Customer Testimonials”

  • lou f:

    What a great trip to Vegas.. Everything was perfect. From the room to the limo to the dinner reservations. I will send all of my friends to you

    Lou F

  • It’s the second time when i’ve seen your site. I can gather a lot of hard work has gone in to it. It’s really good.

  • Eric Beamish:

    I have gone on many travels in my time with Gem, and they have taken great care in myself and my family. I want to thank them because everytime I travel from Canada to one of the many resort they handle I am treated extremely well. Gem’s staff like Danielle, Lauren, Nikki, and Lou make it easy for Canadian residents
    to travel! As a Canadian many of us don’t know about the benefits of having a personal host. Well, have you every had a real bad trip and lost a few bucks early
    and then had to slow down a little bit, I have! Instead of begging some guy or girl for some comp who may or may not give it you, Gem takes care of the small issues!
    I strongly suggest to Canadian’s and American’s to use Gem they make it easy and we all like it easy! I have visited many wonderful places because of Gem’s great crew from top to bottom like Atlantis approx 10 times, Las Vegas to many to count, Atlantic City 100’s of times, Niagara Falls Ontario, Montreal Quebec Canada, Windsor Canada, New Orleans and someday soon will be St. Kitts or Domincan Republic.

  • Anthony F.:

    Just wanted to say thank you to Joe DeRosa for setting us up at Caesars in A.C. We’ve worked with him before so knew he would take care of us this time around. Had a good time at Caesars, and we’re planning on contacting him again the next time we head back. He suggested we try Harrahs as well, so that’s what we’ll probably do. Thanks again Joe.

  • Lisa Curby:

    Thanks so much to Joe DeRosa for helping us with our recent trip to Atlantic City. As always, Joe made sure everything was in order for our trip and we had an amazing time. We will certainly be using Joe and Gem Casino for future trips. Thanks, Joe-You’re the best!

  • Maria Hallam:

    Joe DeRosa and his team have always been very pleasant and helpful to me.
    I enjoy the atmosphere at Atlantic City but sometimes I need help arranging a trip.That is when Joe steps in to help me.
    Thank you all so much.


  • Florence Fitzgerald:

    We had a wonderful Las Vegas trip! This was our first time using this service and really appreciated the help we received from Joe. Joe made our reservations for us and we ended up with our family joining us for vacation 3 rooms down from us in the nicer tower! We all flew in Xmas day on the same flight and ended up taking a tour to California one day and the Grand Canyon another day.

    Thanks Joe (GEM Casino trips) Atlantic City!

  • Al L:

    I just wanted to quickly thank Nikki Bloom and Gem for always providing top notch service and treating my wife over and beyond what we have ever experienced from any casino host. Not only have I made a true friend in Nikki and Gem but I can always rely and count on her for anything I need in any state, country or cruise. (Don’t call it a boat, Nikki gets mad ha). Thank you as always. We will always be a Gem!

  • Michael Bage:

    I want to thank Joe DeRosa and the great staff at Gem Casino Travel for always taking great care of all of my Casino trips. Joe is such a great guy, He is always quick to answer the phone day or night. He always gets answers for all of my questions in no time at all. He goes over and above on service and if somethings are hard to get, he has great alternatives which makes trips really enjoyable. I have used him for several years and he has never let me down. I look forward to more trips in the future. Thanks again Joe

  • Chuck N:

    Big shout out to Christina. Thanks so much for all your help with the Atlantic City trip at Harrahs. The family all had a great time. I appreciate your service and professionalism and look forward to using Gem Casino Travel in the future.

  • PAULA:

    Cruise January 2019 with Gem Travel & CHASE HUTT.
    Great Experience. Always felt taken care of
    Looking forward to my next Cruise.
    Thank you Chase
    Paula P

  • Ann & Ron:

    We want to thank you, Chase for all you did to make our trip so memorable. You saw to every detail. From the time we arrived in Barcelona until our departure in Venice. You went above and beyond arranging tours, excursions on the ship, and dinner reservations. As far as the hotels in Barcelona and Venice that you recommended they were absolutely beautiful. Centrally located for sightseeing, shopping, and restaurants. We definitely, will recommend Gem Casino Travel, and Chase Hutt to our friends who are looking to take a trip,

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